Question 1

What is the refund and exchange policy?

Accepted Answer

All sales are final. Sales are handled by hand and I may make mistakes, so if there are any issues please contact via email at kenkurona@gmail.com or direct message me on Instagram. Thank you for understanding!

Question 2

How long will my order take to ship? How much does shipping cost?

Accepted Answer

Please note that ship times are approximate and that due to COVID orders may be slow to ship. Thank you for understanding!
 
USA
 • $8 - Ground shipping (tracked): 5-8 business days
 
Canada
 • Free - Ground shipping (untracked): 11-14 business
 
United Kingdom
 • $10 - Ground shipping (tracked): 5-8 business days
 
France & Italy
 • $5 - Standard (untracked): 14 days
 • $16 - Express (tracked): 8 days
 
India, Indonesia, & Singapore
 • $35

Question 3

Do you provide free shipping?

Accepted Answer

Free standard shipping for orders over $35 for: United States, France, Italy, United Kingdom
 
Free Express shipping for orders over $99 for: United States, France, Italy, United Kingdom